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Housing Program Director (Cornerstone Program)

Program Description: The District Alliance for Safe Housing, Inc. (DASH) is a nonprofit agency that works to ensure access to safe and sustainable refuge for victims of domestic violence and sexual assault through the development and management of safe housing and housing resources.  The Cornerstone Program is one of DASH’s newly developed and largest safe housing programs.

Report to: Deputy Director

Responsibilities: Provide support and management expertise to the operations of a 47-unit safe housing program and the holistic supportive services to be offered.  This is a first line supervisory position involving planning, programming, and management responsibilities. Duties are as follows:

• Provide oversight of participant advocacy services, including: Develop and implement supportive programs and activities; Monitor adherence to the voluntary service model, organizational commitment to low barrier services and universal accessibility; and, Solicit participant feedback in on-going program development and evaluation.
• Identify areas for program improvement and innovation, and work with staff to revise or refine policy and protocol to enhance program functioning, incorporating participant feedback and best practices as often as possible.
• Assist in resolving problems which may arise with staff, residents and community members.
• Develop collaborations with other community-based organizations.
• Hire, train, supervise, and evaluate Residential Advocate staff, in close collaboration with the TA Team, assuring accurate documentation in participant files; adherence to confidentiality policies; and providing on-going staff support, evaluation and feedback.
• Manage the 24-hour, 7-day a week, staffing schedule.
• Coordinate with the Clinical Director to facilitate ongoing training and clinical supervision to the Resident Advocates and for technical assistance on issues requiring clinical support and analysis.
• Coordinate with the Addictions Specialist to facilitate ongoing training and support to Resident Advocates on addiction issues and for technical assistance on issues requiring expertise in addiction services and support.
• Work with the Property Manager to: Promptly address facility issues; Maintain clear boundaries between facilities and program roles and assist staff and residents in understanding and maintaining these boundaries; and Ensure prompt unit turnover through clear and timely communication with the Property Manager regarding new intakes and unit vacancies.
• Work with the Development Specialist to: Communicate in-kind program needs; Provide program information for grant reports in a timely manner; Assist with site visits from funders; and, Collaborate to ensure volunteer events and activities for the program run smoothly.
• Perform other duties which contribute to the running of the worksite, including ordering equipment and supplies.
• Other related duties as assigned.

Qualifications: A Master’s Degree and five years work experience in residential programs required (work experience may be substituted for education requirement). Experience in program development and implementation.  Experience managing a housing program.  Fluency in a foreign language a plus. Knowledge of domestic violence and related and intersecting issues, voluntary service model and harm reduction model a plus.  Comfortable managing a large housing facility.

To Apply: Email cover letter plus resume to info@dashdc.wpengine.com (please put title of position on subject line). No phone calls please. No fax please.